Frequently Asked Questions

• How do I connect to the GBC Wireless Network with my personal desktop or laptop?

  • See the GBC Wireless Network link for details about our network and requirements to connect to it.  A link is provided to an online form for requesting wireless access for your desktop or laptop. 

• Where and how can I view my grades?

  • Students can view their grades by logging into the Campus Web.  Grades for classes which have just completed cannot be viewed in the 'View Final Grade Report' window of the 'Grade Report' section.  To view them, first click on the 'student' tab, next click on 'View Final Grade Report' in the Grade Report section, and then 'Printer Friendly Grade Report' at the bottom of the page.  Once all grades are posted for all of the session classes, the update process will be run which will update the credits and GPA information. At that point, these grades will appear in the ‘View Final Grade Report’ Window and the ‘Printer Friendly Grade Report’ will have updated credit and GPA information.

• May I bring my own access point or wireless router to Campus?

  • No.  Wireless connectivity is provided by the College.  Access points and wireless routers, which are not part of the College network, would interfere with the GBC Wireless Network and are not permitted on-campus. 

• Why can't I bring my cordless phone?

  • You may have a cordless phone that operates in the 900 MHz band.  Cordless phones that operated in the other bands will cause interference with the College wireless data network. 

• What is my GBC username and password?

  • Effective Fall 2009, a student's username for Email and  Campus Web will normally be the first six characters of the student's last name plus the first initial of the first name and the first initial of the middle name.  For example, John Henry Jackson - jacksojh.  If the name is common, a number may have been added to the end.  For example, John William Smith's username could be smithjw2.  Please note some students may have a middle name but neglected to provide it when they applied.  If there is not a middle name on the GBC administrative system, the username will not contain the initial for it.  Prior to Fall 2009, the username did not include the middle initial.  Usernames and password combinations are emailed to students prior to the beginning of the session if an email address was provided on the GBC admission application.  If an email address was not provided, they are mailed through the postal service.  Lab assistants in the Academic Computing Center can help students if they have issues with their network accounts.

• I don't remember my password--How can I get it reset?

  • Email passwords (also used for Campus Web) automatically lock up once the account has been tried three times incorrectly.  To have it unlocked or reset to your student ID number, call the Academic Computer Center (302-225-6277) or see a lab assistant in the ACC.

• I am a new student, when do I get my username and password?

  • New student user accounts are created a month prior to each session and emailed to the student at the email address provided on the GBC admission application.  If no email address was provided or if the one provided was illegible, the information is mailed through the postal service.

• What are the recommendations for purchasing a computer or laptop?

  • The College does not require students to purchase a computer; however, many parents and students request information on computer configuration recommendations. When purchasing a new computer or laptop, consider the following recommended configuration: 

    • Operating System: Windows 7
    • Memory: 4 GB RAM 
    • Processor: Intel Core 2010 processors (i3/i5/i7)
    • Hard drive: 320 GB
    • Networking: Integrated 802.11 b/g/n
    • Anti-Virus software
    • Anti-Spyware software
    • Microsoft Office 2010

• Does the College have purchase programs with any vendors for discounted computer purchases?

  • GBC does have an arrangement with Dell and GovConnection for students, faculty, and staff for purchasing computers.  We provide this link as a service and do not endorse their products or services.

• What is Copyright?  Do I need to worry about it?

  • Federal laws govern the right to reproduce, publish, and sell original works. 

  • Assume any photos, music, movies, software, books, online essays, art work, graphics, or other forms of media, are under copyright unless indicated otherwise.  A copyright statement is not required for an item to be protected under the law.

  • If you didn't create it, you can't download it, share it, or use it without getting permission and/or citing your source.

  • Refer to our copyright page for more information.

• Where is the Academic Computing Center?

  • The Academic Computing Center is located on the ground floor of the Business Skills Training Pavilion (Fulmer Center Annex) which is connected from the first floor of the Fulmer Center (follow hallway to the left of receptionist's desk). 

• Am I required to use GBC Email?

  • While you do not have to send email from your GBC email account, you are required to access it and read email from GBC faculty and staff.  Email serves as an official means of sending information to students by faculty and staff.  These messages are sent to the GBC email address.  Please refer to the policies on the required use of the GBC email account.

• Why do I get 'PAGE NOT FOUND' when I try to open an email message?

  • When an email contains excessive punctuation in the subject line, outlook web will not open the email.  If possible, email or ask the sender to resend the email removing the punctuation from the subject line.  Another solution would be to access the email from outlook express instead of outlook web.  In order to use outlook express, a profile needs to be set up.  Instructions for this are posted on the gbcTECH tab in Campus Web, Outlook Resources, 'Setting up Outlook Express' or "Setting up Outlook from home".

• How long after I graduate will I have access to my GBC email and the Academic Computing Center?

  • Your GBC email address and student accounts will be removed approximately six-months after you are not currently enrolled.  The computing center is only available for currently enrolled students.